How to Order Additional Herd Share Services
Herd Share Services
Raw Cream from the Creambrook Jersey cows
Hi friend! If you are a herd share member and wondering how to place orders for add-on services, this post is for you!
Herd share members with an active weekly raw milk subscription can place pre-orders for our add-on services - raw cream & raw kefir (and raw butter coming soon!).
These products are available to pre-order for your next delivery on a first-come-first-serve basis. If an item is “sold out”, please stay tuned to future emails/newsletters for restock updates. *We have paused Raw Kefir production as we settle into our new Creamery location.
Important Reminders when placing your pre-order:
Once you place your order, please check your Order Confirmation Email to confirm your delivery date (it may go to your spam folder).
Even after you order product(s) and receive a confirmation email, you can still edit your order! Return to the online store and increase or decrease the total number of items in your cart, then click check out. You are not placing a second order by doing this, but editing your original order.
You should receive a second order email confirmation after editing your cart that reflects the total number of items in your order for your next delivery.
Your pre-order items will be charged to your account overnight following your delivery day, not prior to delivery.
Online Store Ordering Times & Deadlines
Online Store opens: 4 AM on the day after your delivery day.
Online Store closes:
If your delivery day is Monday: 12 PM (Noon) on Friday prior
If your delivery day is Tuesday or Wednesday: 12 PM (Noon) on Monday (of same week)
If your delivery day is Thursday: 12 PM (Noon) on Wednesday (of same week)
If your delivery day is Friday: 12 PM (Noon) on Thursday (of same week)
The online store works best using the Safari browser if on a mobile device, or using the Chrome or Firefox browser if on a different device.
How to Order
Login to your member account
Select the green “Store” button at the top of the page.
Select the items and quantities and click through to check out.
Please Kindly Remember
Pick up only the specific items / quantities next to your name. If your name or an item is missing from the list, please contact us as soon as possible - please do NOT take a different item / quantity. Thank you!!
Please reach out to us if you have any questions - we will be happy to help.
Our team & cows are grateful to be serving you from the farm & creamery!