Creambrook Farm Services Policies

Thank you for wanting to join the herd share!

Here you can review our policies and terms. Once you sign up for a herd share, we will email the Herd Share Agreement and Bill of Sale for you to sign to officially begin your share as soon as the next delivery.

Communication

By becoming a herd share member, you agree to receive emails from the farm. This will include announcements, events, recipes, and other news that is important regarding herd shares and the farm.

When contacting us about shares, please use email. We realize that messages on social media or via texts are “easy,” but it’s not reliable in reaching us and makes it difficult to keep track of conversations. You can email us at yourfarmers@creambrookfarm.com.

Deliveries

Deliveries are made every week, year round. It is our responsibility to deliver your herd share and your responsibility to pick it up.

Your account will be billed because the herd share was delivered, regardless if you pick it up or not.

If milk is not picked up on time (times vary per location) it will be removed from the store, so that all milk is fresh for each week’s pick up times.

Going Out of Town

If you need to go out of town, ask a friend to pick up your share and enjoy it for you, or send us an email no later than 3 days before the scheduled delivery of the week you need to skip, and we will do our best to accommodate. If you are going to be away for an extended period of time, please send us an email to discuss.

Cancelling Herd Share

If you choose to cancel the herd share membership, please let send us an email TWO weeks before you want to end the membership so we can plan accordingly. Creambrook Farm Services will buy back your share purchase for the original price.

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